FundraisingMonthly donors for nonprofits Customer acquisitionEnergy, telecom, home services, security How it works Full serviceConsulting, digital, contact centre and funding Results Compliance AboutWho runs Impact, and how it is put together Careers Let's talk
Impact Direct

New customers, face to face. We bring the team.

In-person customer acquisition for energy and utilities, telecom and broadband, home services, pest management and security. Our people, your brand, your terms.

80Conversations per rep, per day
1 in 10Conversations enroll
1,269Enrollments to date
100%Quality verified and recorded
Channels

Wherever your next customer is standing.

Which channels fit is the first thing we work out together.

Door to door

One household at a time, planned and tracked so you see exactly who we reached.

Business to business

We walk into small and mid-size businesses and get your offer in front of the owner or decision-maker, face to face.

Retail

At the fixture, in front of someone already there to buy.

Events and venues

Where the crowd is already gathered and the conversation is welcome.

An Impact representative showing an offer on a tablet to a florist outside her shop.
In practice

The owner is busy. That's the whole job.

Business to business lives or dies on an unplanned conversation with someone who didn't ask for it. That is what we train for, and what we verify afterwards.

  • The offer on screen, not from memoryYour pricing and terms are on the iPad in front of them, exactly as you wrote them.
  • The decision-maker, not the counterReps are trained to ask who signs, and to come back when that person is in.
  • Verified before it countsEvery enrollment confirmed and recorded, the same as every other channel.
Compliance, built in

Compliance built into every conversation.

Every enrollment recorded

Not a sample: every single one, so you always have a clear record of what your customer heard and agreed to.

Trained on your offer, inside and out

Reps are trained and certified on your product, pricing and any required disclosures before their first conversation.

Verification built around your program

We use the confirmation steps your program calls for, from digital signatures and SMS to recorded verification, before anything is processed.

The result: customers who understand exactly what they signed up for, enrollments that stick, and a team you're proud to have representing your brand.

Customers who stay.

Tell us the market, the product and the volume. An introductory call, then a plan on paper.

Design your Impact